LIFT MAINTENANCE: FREQUENTLY ASKED QUESTIONS

  • WHEN IS A MAINTENANCE CONTRACT REQUIRED?

    Lift Maintenance in Essex, Kent, Norfolk, Suffolk, Cambridgeshire & Hertfordshire.

    One question often asked is if elevator maintenance is required, especially during the winter.

    If lifts are not frequently checked during the winter months, failures can often occur.

    One of the most important things to pay attention to is ensuring no ice is present on the lift or on the elevator's path. Ice on the elevator path can cause improper functioning, and result in malfunction of the elevation systems.

    If you do spot or are concerned about ice existing on the lift's operational path, then you should immediately contact a lift engineer for lift servicing and maintenance.

    Ice should also be cleared from the elevator's entrance.

    If this is not correctly done then ice can cause individuals to slip when entering the elevator and potentially cause harm to them.

    As well as this, the lift doors could become stuck between the ceiling and wall because of the ice - resulting in the doors having difficulty opening.

    If this is the case, you should call a lift engineer's emergency line as soon as possible.

    They will then go about inspecting the operational area of the elevator, identifying solutions to problems, and consult you on what to do next.

    Additionally, an elevator's filter system needs to be cleaned on a regular basis.

    If this is not done, issues can occur - for example a slowing down of the elevator and loud distracting noises.

    An easy solution to this problem is by contacting a lift engineer, who can consult you on what to do next.

    Finally, if a lift's motors are not working correctly then the entire operational system of the lift can cease to work, and can cause major failure at any time.

    By reaching out to a lift maintenance engineer, they can quickly identify the exact problem and create a solution based on your personal needs and budget.

    Do any of these issues seem concerning to you?

    Contact us via phone or email by using the button below to immediately get in contact with an experienced lift maintenance engineer.

  • HOW CAN I PREVENT LIFT BREAKDOWNS?

    Lift breakdowns can occur for a variety of reasons.

    The most common reason by far is a lift breakdown due to poor lift maintenance.

    This can be due to improper maintenance of the elevator’s mechanism, failure to regularly clean the elevator’s filter system, or simply due to the lift itself and its lifting mechanism being outdated and old.

    If the latter is true, then a complete elevator re-installation with an updated model is the recommended solution.

    Other breakdowns can occur due to electrical problems within the residential or commercial building itself, usually manifesting itself in the form of power failures and power cuts.

    When these occur, the elevator can often completely shut down, making anyone caught in transit being stuck until a lift engineer can come to assist them.

    The best solution to this problem is hiring a lift maintenance engineer to conduct regular lift inspection and maintenance.

    The lift engineer will be able to efficiently check the entire functionality of the lift and ensure it is performing at the highest standards of safety.

    A maintenance contract is often more cost-effective than not having one.

    This is because unexpected repairs can be extremely costly, and can be an unwelcome surprise for someone not mentally or financially prepared for a major elevator failure to take place.

    At Level Elevators, we offer a quotation completely for free to anyone who is curious about a lift maintenance contract.

    This includes a brief survey of your elevator and its current situation, answers to any questions you have, and personalised advice based on your specific situation.

    Contact us via phone or email by using the button below to immediately get in contact with an experienced lift maintenance engineer.

  • HOW MUCH DOES LIFT MAINTENANCE COST?

    Unexpected elevator failures and their subsequent repairs can be an unwelcome surprise for any business owner or individual.

    When these people start to research maintenance contracts, they often wonder how much they will cost.

    The simple answer is that contract pricing is based on a variety of factors:

    Call Out Fees

    If you suffer an unexpected lift failure and you are not on a maintenance contract, then you will need to pay for the time of the lift engineer in the form of call-out fees.

    The engineer will then take a look at your specific situation and deliver a personalised solution that solves the issue in the most cost-effective and time-efficient manner as possible.

    Repairs

    If a lift breaks down, you will need to pay for the repairs.

    The cost of this can sometimes be included in the maintenance contract with your lift engineer.

    However, you will need to discuss this upfront with the engineer when putting together the contract in the first place.

    Some repairs take longer than others, and you should be prepared to potentially pay over a number of days, depending on how serious the fault with the elevator is.

    Spare Parts

    Depending on how serious the repairs needed are, your lift engineer may need to invest into additional parts to safely complete the servicing on your elevator.

    This could range from a very small sum to thousands - depending on the situation.

    The above processes may sound very costly to you.

    This is exactly why investing in a lift maintenance contract is very often the most cost-effective and time-efficient solution by far for individuals with residential lifts, to large organisations with elevators in commercial areas.

    Contact us via phone or email by using the button below to get in touch with an experienced lift maintenance engineer.

  • LIFT MAINTENANCE CONTRACTS

    Recurring contracts are often the most cost efficient approach by far when you are considering securing the safety of your elevator in the most cost-effective and time-efficient way.

    Inspections

    When inspections are conducted correctly and the right checks are carried out, they are the most important part of any maintenance contract. These inspections look at:

    • Emergency lighting
    • Communications
    • Machine Room
    • Pit Housing
    • Signs
    • Lighting
    • Emergency Phones
    • Door Restrictions
    • and more!


    As well as this, inspections will identify potential faults and problems before they occur.

    The decision will then be made by you whether you want to invest in preventive solutions to these problems, and your lift engineer will always be available to provide answers to any questions you may have.

    Modernising

    Modernisation is simply the process of updating a very old and out-of-date elevator to be more in line with modern operational and safety standards.

    While this can be expensive in the short-term, it is actually an extremely cost-effective option when thinking long term, as you will no longer have to pay for expensive and unexpected emergency repairs.

    DIY

    While you can attempt to diagnose potential problems before they occur, we do not recommend this approach.

    When hiring a lift engineer, they will be far more knowledgeable and experienced, and will be able to identify and solve problems with your lift before they occur in a far more efficient manner.

    Contact us via phone or email by using the button below to get in touch with an experienced lift maintenance engineer.

  • SAFETY

    Unexpected emergency repairs can be very expensive for both business owners and individuals.

    Because of this, a recurring maintenance approach is often the most cost effective and reliable solution.

    Whether you're curious about price or are in need of lift servicing, contact us today to find out more, or book a free quotation to take the first step in getting the service you deserve.

    Our maintenance services have provided the UK with the highest standards of lift safety for years.

    Our maintenance contracts include regular visits from our team of friendly & professional engineers — ensuring your lifts are kept as safe and reliable as possible at all times.

  • HOW DO I CONTACT LEVEL ELEVATORS?

    It’s easy to contact us! Either call us by clicking the number at the top of your screen, or click the button below and fill out the contact form to send us a quick email.

    If you have a question or are looking for advice, don’t hesitate to reach out to us, and we’ll personally help you every step of the way.

  • WHAT'S INCLUDED IN YOUR FREE QUOTATION?

    When you book a free quotation we’ll start by taking a look at your current citation, needs, and budget.

    We’ll then look at your lift (or potential lift location) personally in person, and put together a complete quotation based on your specific circumstances.

    The quotation includes a rough budget estimate, time to complete, recommended type of lift, as well as answers to any questions you may have.

    Looking to book a free quotation? Don’t hesitate to contact us today using either of the buttons below:

  • HOW DO I KNOW IF I NEED SERVICING?

    If you do not already have a maintenance package with a qualified lift engineer - don’t panic!

    Our experienced team at Level Elevators is available 24/7 for any residential or commercial lift servicing.

    Still unsure? We offer a free quotation as part of our services. Simply contact us today through either of the buttons below:

  • HOW DO I FIND A RELIABLE MAINTENANCE TEAM?

    Choosing between the wide range of lift maintenance companies online can be a demanding, challenging, and often overwhelming experience.

    Below are a few pointers to help you make the right decision based on your personal circumstances:

    TRUST

    If you’ve recently installed a new lift, the company that installed your elevator is very likely to also be offering a recurring maintenance contract.

    This is a great choice, as you already know and trust the people and company you worked with during the initial installation.

    EXPERIENCE

    Looking at a company’s experience in their field is a great method to tell if they’d be the right fit for you or not.

    For example, at Level Elevators we have years of experience in all aspects of lifts: installation, maintenance, servicing, and repair.

    A company with several years of experience not only has the knowledge to help you, but is also a great indication of high levels of competence, as their services will have spread positively through word of mouth.

    If you can’t find the company’s years’ of experience, you can contact them via phone or email to get an accurate answer in the shortest amount of time.

    LOCAL AREA

    A technician that operates in your local area is a great choice for a number of reasons.

    It means that companies in your local area have likely already worked with them (making it easier to ask people you know about them), they are clearly highly efficient and competent, and it shows that they have been the clear choice for many businesses in your local area.

    REVIEWS + SOCIAL MEDIA

    Checking a company's online reviews on google, review websites, and social media are all great options when choosing a company to be on a lift maintenance contract for.

    Still unsure? We offer a free quotation as part of our services. Simply contact us today using either of the buttons below: