LIFT REPAIR: FREQUENTLY ASKED QUESTIONS
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HOW DO I CONTACT LEVEL ELEVATORS?
Lift Repair Services in Essex, Kent, Norfolk, Suffolk, Cambridgeshire & Hertfordshire.
It’s easy to contact us! Either call us by clicking the number at the top of your screen, or click the button below and fill out the contact form to send us a quick email.
If you have a question or are looking for advice, don’t hesitate to reach out to us, and we’ll personally help you every step of the way. -
WHAT'S INCLUDED IN YOUR FREE QUOTATION?
When you book a free quotation we’ll start by taking a look at your current citation, needs, and budget. We’ll then look at your lift (or potential lift location) personally in person, and put together a complete quotation based on your specific circumstances.
The quotation includes a rough budget estimate, time to complete, recommended type of lift, as well as answers to any questions you may have.
Looking to book a free quotation? Don’t hesitate to contact us today using either of the buttons below: -
HOW DO I KNOW IF I NEED REPAIR?
There are a number of signals that could suggest you are in need of repair services.
Our experienced team at Level Elevators is available 24/7 for any residential or commercial lift servicing.
Still unsure? We offer a free quotation as part of our services. Simply contact us today using either of the buttons below: -
WHAT DOES A LIFT ENGINEER DO?
Lift engineers are able to handle a wide variety of tasks.
Tasks that a lift engineer is qualified to do include:- Lift installation
- Lift maintenance
- Lift repair
- Lift servicing
Lift technicians are also a very useful resource for their in-depth knowledge of their craft, and can be a very useful asset for any business owner interested in investing in transportation in their business.
While most lift engineers operate 6 days a week, they almost always offer a 24/7 emergency service.
Other skills these professionals have are the ability to test a wide variety of elevators, and evaluate their safety, as well as how likely repairs may be needed in the future.
They give accurate, experienced advice and are able to communicate with businesses at all levels.
Elevator technicians not only analyse an elevator for potential future issues and maintain the elevators themselves, but also ensure that all relevant mechanical and electrical parts are operating and functioning at their maximum possible efficiency.
When the time comes that repairs are needed, it is very important to have someone at hand that is not only knowledgeable at elevator repairs, but also has years of experience in their field, and is widely regarded as one of the best at their craft.
One common misconception of elevator engineers is that they only service mechanical parts. In reality, these lift technicians are actually skilled, experienced, and trustworthy electricians, who service and maintain all electrical components relating to the lift itself; from lighting, to emergency broadcast systems that often save lives.
Elevator technicians can sometimes operate as part of a larger organisation, but it is also common to see lift engineers operate as freelancers as self-employed or under their own company.
Regardless of the company or its size, one lift engineer is all you need.
Because of their extensive experience and knowledge, you can rely on their services for all types of lifts and lift systems.
Of course, you should consult with your elevator technician first to see if they can assist your specific situation.
If you have a question or are looking for advice, don’t hesitate to reach out to us, and we’ll personally help you every step of the way. -
WHY WOULD I NEED LIFT REPAIR?
If you think your lift is in need of service, call a lift engineer for consultation as soon as possible to find out if there are any warning signs of unexpected and costly repairs to your lift.
At Level Elevators, we offer this service as a free consultation for all companies or individuals interested in finding out more about their lifts current situation.
The free consultation includes a free survey, quotation, analysis of your specific situation and answers to any questions you may have from an experienced and proficient specialist in their field.
If are not frequently servicing your lift then your risk of unexpected repairs is likely to be very high.
Because of this, a maintenance contract is often the most efficient solution.
For example, with a recurring maintenance contract approach you will regularly get check ups on your lift and its current situation, any upcoming threats to the elevator's operational integrity, all while maintaining the highest standards of safety for anyone using the lift.
Therefore, a recurring maintenance approach can be the most cost effective solution by far for you and your business. -
DO I NEED LIFT REPAIR IF MY LIFT IS OPERATIONAL?
Short answer - yes.
Long answer - While you may notice your lift is, and has been, functioning perfectly for the past few months or even years, hidden faults may be present, and can cause severe and serious long-term damage if not handled correctly.
A good way to think about this is like a faulty part in a car engine - while the car may run and work completely normally, one day the part gives way or is worn down too much, and the car completely ceases to work.
The following series of events is an arduous, tedious, and expensive process where you pay for the parts, the servicing, and the time cost of not paying attention sooner by regularly having your car looked at.
The exact same principle applies for lifts.
Even if your lift is functioning normally at the moment, what might seem like a small fault or strange noise during operation can compound into a complete lift failure.
Sometimes, these failures can be so expensive to repair that it is more cost-effective to replace the entire lift and pay for an entire lift installation!
If you are in, or run, a business, then it is very likely that lifts and elevators are used every single day by your customers, employees, and yourself.
Because of this, it is of utmost importance to ensure that high standards of operation and safety are being upheld at all times.
If your lift was to unexpectedly fail while a customer was inside, what would that do for your business and its reputation?
It’s simply not worth the risk - contact Level Elevators via phone or email today to sign up for your complementary consultation.
If you have a question or are looking for advice, don’t hesitate to reach out to us, and we’ll personally help you every step of the way. -
ARE THERE WARNING SIGNS?
WARNING SIGNS
There are several warning signs that can tell you that you are in need of immediate elevator servicing:- The elevator is slow during function
- A new, loud noise is present during the elevators operation
- The elevator consistently fails multiple times a year
- The elevator stops a little above or below the floor
- The lift noticeably judders during use when inside
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HOW TO FIND A RELIABLE LIFT REPAIR COMPANY
Not only can an elevator failing unexpectedly be incredibly frustrating, but the difficulty of choosing between the wide variety of options of lift companies can also be very difficult, and can often make the process infuriating.
You are looking for a reputable company, with years of experience, that operates in your local area, and that you know you can trust.
Below we have listed a few pointers to help you to make the right decision based on your personal circumstances:
TRUST
If you’ve recently installed a new lift, the company that installed your elevator is very likely to also be offering a recurring maintenance contract.
This is a great choice, as you already know and trust the people and company you worked with during the initial installation.
EXPERIENCE
Looking at a company’s experience in their field is a great method to tell if they’d be the right fit for you or not.
For example, at Level Elevators we have years of experience in all aspects of lifts: installation, maintenance, servicing, and repair.
A company with several years of experience not only has the knowledge to help you, but is also a great indication of high levels of competence, as their services will have spread positively through word of mouth.
If you can’t find the company’s years of experience, you can contact them via phone or email to get an accurate answer in the shortest amount of time.
LOCAL AREA
A technician that operates in your local area is a great choice for a number of reasons.
It means that companies in your local area have likely already worked with them (making it easier to ask people you know about them), they are clearly highly efficient and competent, and it shows that they have been the clear choice for many businesses in your local area.
REVIEWS + SOCIAL MEDIA
Checking a companies online reviews on google, review websites, and social media are all great options when choosing a company to be on a lift maintenance contract for.
Still unsure? We offer a free quotation as part of our services. Simple contact Level Elevators today using either of the buttons below: -
DO I NEED TO REPAIR OR REPLACE MY ELEVATOR?
When a lift stops working, it can be difficult to make the decision to repair or replace the lift.
This can often be answered by a simple statement:
The older the lift is, the more issues it will have.
If your lift has been in service for a number of years, we would recommend that the most cost-effective solution in the long-term would be to install a newer lift.
While installing a new lift can seem like an unessecary expense, the reality is that a new lift will cause far less problems, and be more affordable in the long-term, compared to an older lift model that consistently breaks down.
A good anaology would be to think of an old like driving and old car. When the repairs become increasingly frequent and expensive, it makes sense to simply replace the old car with a newer model.
In summary - if your lift is old and is consistently breaking down, then we would highly recommend you replace the unit itself.
If this is your current situation, press the button below to send contact us and we’ll put together a free quotation specifically for you to show you what your current options are, as well as giving you some advice on any questions you may have.