LIFT SERVICES: FREQUENTLY ASKED QUESTIONS
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WHEN SHOULD ELEVATORS BE REPLACED?
Lift Services in Essex, Kent, Norfolk, Suffolk, Cambridgeshire & Hertfordshire.
It can often be confusing when a lift stops working to know what the best solution is between repairing or replacing the lift.
There are several potential solutions to this question. But in reality, it comes down to one central point:
The older a lift is, the more issues it will have.
If your lift is an older model, we would recommend that the most cost-effective solution would be to install a newer lift.
While many choose to simply repair an old elevator upon failure, this is not the most cost-effective solution, as it can actually be more expensive to consistently repair a lift in the long-term, when compared to investing in a new lift in the short term.
An unreliable lift also represents a significant safety risk, and can risk a businesses reputation in the long-term if not sufficiently serviced.
In summary - if your lift is old and is consistently breaking down, then we would highly recommend you replace the unit itself.
If this is your current situation, press the button below to send contact us and we’ll put together a free quotation specifically for you to show you what your current options are, as well as giving you some advice on any questions you may have. -
SAFETY
Unexpected emergency repairs can be very expensive for both business owners and individuals.
Because of this, a recurring maintenance approach is often the most cost effective and reliable solution.
Whether you're curious about price or are in need of lift servicing, contact us today to find out more, or book a free quotation to take the first step in getting the service you deserve.
Our maintenance services have provided the UK with the highest standards of lift safety for years.
Our maintenance contracts include regular visits from our team of friendly & professional engineers — ensuring your lifts are kept as safe and reliable as possible at all times. -
HOW DO I CONTACT LEVEL ELEVATORS?
It’s easy to contact us! Either call us by clicking the number at the top of your screen, or click the button below and fill out the contact form to send us a quick email.
If you have a question or are looking for advice, don’t hesitate to reach out to us, and we’ll personally help you every step of the way. -
WHAT IS INCLUDED IN YOUR FREE QUOTATION?
When you book a free quotation we’ll start by taking a look at your current citation, needs, and budget. We’ll then look at your lift (or potential lift location) personally in person, and put together a complete quotation based on your specific circumstances.
The quotation includes a rough budget estimate, time to complete, recommended type of lift, as well as answers to any questions you may have.
Looking to book a free quotation? Don’t hesitate to contact us today using either of the buttons below: -
HOW DO I KNOW IF I NEED SERVICING?
If you do not already have a maintenance package with a qualified lift engineer - don’t panic! Our experienced team at Level Elevators is available 24/7 for any residential or commercial lift servicing.
Still unsure? We offer a free quotation as part of our services. y contact us today using either of the buttons below: -
WHAT DOES A LIFT ENGINEER DO?
Lift engineers can handle a wide variety of tasks.
They not only need to conduct any servicing successfully, but must do it within industry regulations. Tasks that a lift engineer does include:- Lift installation
- Lift maintenance
- Lift repair
- Surveys & Service
They are also a very useful resource for their in-depth knowledge of their craft, and can be a very useful asset for any business owner interested in investing in transportation in their business.
While most lift engineers operate 6 days a week, they almost always offer a 24/7 emergency service.
Other skills these professionals have are the ability to test a wide variety of elevators, and evaluate their safety, as well as how likely repairs may be needed in the future.
They give accurate, experienced advice and are able to communicate with businesses at all levels.
Elevator technicians not only analyse an elevator for potential future issues and maintain the elevators themselves, but also ensure that all relevant mechanical and electrical parts are operating and functioning at their maximum possible efficiency.
When the time comes that repairs are needed, it is very important to have someone at hand that is not only knowledgeable at elevator repairs, but also has years of experience in their field, and is widely regarded as one of the best at their craft.
One common misconception of elevator engineers is that they only service mechanical parts. In reality, these lift technicians are actually skilled, experienced, and trustworthy electricians, who service and maintain all electrical components relating to the lift itself; from lighting, to emergency broadcast systems that often save lives.
Elevator technicians can sometimes operate as part of a larger organisation, but it is also common to see lift engineers operate as freelancers as self-employed or under their own company.
Regardless of the company or its size, one lift engineer is all you need.
Because of their extensive experience and knowledge, you can rely on their services for all types of lifts and lift systems.
Of course, you should consult with your elevator technician first to see if they can assist your specific situation.
If you have a question or are looking for advice, don’t hesitate to reach out to us, and we’ll personally help you every step of the way. -
DO I NEED LIFT SERVICES IF MY LIFT IS OPERATIONAL?
Short answer - yes.
Long answer - While you may notice your lift is, and has been, functioning perfectly for the past few months or even years, hidden faults may be present, and can cause severe and serious long-term damage if not handled correctly.
A good way to think about this is like a faulty part in a car engine - while the car may run and work completely normally, one day the part gives way or is worn down too much, and the car completely ceases to work.
The following series of events is an arduous, tedious, and expensive process where you pay for the parts, the servicing, and the time cost of not paying attention sooner by regularly having your car looked at.
The exact same applies for lifts.
Even if your lift is functioning normally at the moment, what might seem like a small fault or strange noise during operation can compound into a complete lift failure.
Sometimes, these failures can be so expensive to repair that it is more cost-effective to replace the entire lift and pay for an entire lift installation!
If you are in, or run, a business, then it is very likely that lifts and elevators are used every single day by your customers, employees, and yourself.
Because of this, it is of utmost importance to ensure that high standards of operation and safety are being upheld at all times.
If your lift was to unexpectedly fail while a customer was inside, what would that do for your business and its reputation?
It’s simply not worth the risk - contact Level Elevators via phone or email today to sign up for your complementary consultation.
If you have a question or are looking for advice, don’t hesitate to reach out to us, and we’ll personally help you every step of the way. -
HOW TO CHOOSE A RELIABLE LIFT SERVICES COMPANY
Not only can an elevator failing unexpectedly be incredibly frustrating, but the difficulty of choosing between the wide variety of options of lift companies can also be very difficult, and can often make the process infuriating.
You are looking for a reputable company, with years of experience, that operates in your local area, and that you know you can trust.
Below we have listed a few pointers to help you to make the right decision based on your personal circumstances:
TRUST
If you’ve recently installed a new lift, the company that installed your elevator is very likely to also be offering a recurring maintenance contract.
This is a great choice, as you already know and trust the people and company you worked with during the initial installation.
EXPERIENCE
Looking at a company’s experience in their field is a great method to tell if they’d be the right fit for you or not.
For example, at Level Elevators we have years of experience in all aspects of lifts: installation, maintenance, servicing, and repair.
A company with several years of experience not only has the knowledge to help you, but is also a great indication of high levels of competence, as their services will have spread positively through word of mouth.
If you can’t find the company’s years’ of experience, you can contact them via phone or email to get an accurate answer in the shortest amount of time.
LOCAL AREA
A technician that operates in your local area is a great choice for a number of reasons.
It means that companies in your local area have likely already worked with them (making it easier to ask people you know about them), they are clearly highly efficient and competent, and it shows that they have been the clear choice for many businesses in your local area.
REVIEWS + SOCIAL MEDIA
Checking a companies online reviews on google, review websites, and social media are all great options when choosing a company to be on a lift maintenance contract for.
Still unsure? We offer a free quotation as part of our services. Simply contact Level Elevators today using either of the buttons below: -
HOW DO I PREVENT LIFT BREAKDOWNS?
Lift breakdowns can occur for a variety of reasons.
The most common reason by far is a lift breakdown due to poor lift maintenance.
This can be due to improper maintenance of the elevator’s mechanism, failure to regularly clean the elevator’s filter system, or simply due to the lift itself and its lifting mechanism being outdated and old.
If the latter is true, then a complete elevator re-installation with an updated model is the recommended solution.
Other breakdowns can occur due to electrical problems within the residential or commercial building itself, usually manifesting itself in the form of power failures and power cuts.
When these occur, the elevator can often completely shut down, making anyone caught in transit being stuck until a lift engineer can come to assist them.
The best solution to this problem is hiring a lift maintenance engineer to conduct regular lift inspection and maintenance.
The lift engineer will be able to efficiently check the entire functionality of the lift and ensure it is performing at the highest standards of safety.
A maintenance contract is often more cost-effective than not having one.
This is because unexpected repairs can be extremely costly, and can be an unwelcome surprise for someone not mentally or financially prepared for a major elevator failure to take place.
At Level Elevators, we offer a quotation completely for free to anyone who is curious about a lift maintenance contract.
This includes a brief survey of your elevator and its current situation, answers to any questions you have, and personalised advice based on your specific situation.
Contact us via phone or email by using the button below to immediately get in contact with an experienced lift maintenance engineer.